Conflict Resolution

Created by: Talentquest
5.0 1,162 views Prime
Last Updated 03/2020
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
15 mins! Run Time
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Employees
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No Certificate
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Amendment 42-24 Authorized for use 1 January 2025 / Mandatory 1 January 2026

Description

It is a law of nature, if you work with people, you’re going to have conflict. When people with different viewpoints, backgrounds, personalities, work ethics, and industry experience come together, discord and differences of opinion are inevitable. Wise leaders accept that conflict is a part of work, they anticipate it, and they have a plan to address it. Effective conflict resolution takes practice. You may want to ask an experienced colleague, your HR department, or your manager for suggestions on dealing with this issue. Just realize that while you can’t avoid conflict entirely, you can establish an environment and a process that minimize the damage conflict can cause. If managed well, conflict can lead to innovation, stronger teams, and greater personal development—for you and your employees.

Table of Contents

At the end of this course, you will be able to:
1. Become aware of workplace conflicts
2. Set a protocol to handle conflicts

Frequently Asked Questions

This course is designed for employees who need to complete Conflict Resolution training

Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.

The course takes approximately 15 minutes to complete and can be paused and resumed at any time.

No. This course does not include a certificate of completion.

Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.

Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).

Yes. The course is fully self-paced and available 24/7.

Yes. This course includes a knowledge check to reinforce learning and verify completion.

Learners have lifetime access from the date of purchase.

Yes. A preview is available so you can review the course format and content before purchasing.

Yes. Content is reviewed and updated as regulations and best practices change.

Yes. This course is available for free with an active Prime Subscription.

Yes. Refund requests can be submitted within 30 days of purchase.

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