The Role of the Facilitator
Last Updated 03/2020
English
30-Day Money Back Guarantee
Full Lifetime Access
Finish in
15 min! Run Time
15 min! Run Time
Made for for
Employees
only
Employees
only
No Certificate
Provided
Provided
Mobile -
Friendly
Access
Friendly
Access
Key Words
Description
Managing conflict is essential to organizational growth, and the facilitator plays a complex, central role in guiding people toward resolution.
What this course covers:
- Guiding conflicting individuals through a process without dictating the outcome
- Modeling calmness, respect, and open-mindedness in emotionally charged situations
- Encouraging full participation from every member of the group
- Questioning and challenging decisions respectfully in task-based settings
- Anticipating conflict and addressing it proactively with the right tools
You will explore the range of tools a facilitator can use to manage conflict effectively.
System Requirements
See System Requirements in the Coggno Knowledge Base
Table of Contents
At the end of this course, you will be able to:
1. Identify the basics of facilitation
2. Apply the three-step mediation process
3. Decide when to encourage opposing dialogue
Frequently Asked Questions
This course is designed for employees who need to complete The Role of the Facilitator training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 15 minutes to complete and can be paused and resumed at any time.
No. This course does not include a certificate of completion.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
Yes. This course is available for free with an active Prime Subscription.
Yes. Refund requests can be submitted within 30 days of purchase.
